10 questions to ask before you hire a digital agency
The answers you should hear — and the red flags that predict an agency will disappear after launch.

On this page
Most bad agency experiences are predictable. Ask these before you sign.
The questions
- Will the price in the proposal be the price on the invoice?
- Who owns the domain, hosting, code and design files?
- Who will I actually talk to during the project?
- How often will I see progress?
- What happens after launch?
- Can I speak to two recent clients?
- Which number will this project move?
- What's not included?
- How are changes priced?
- What if you miss the deadline?
Red flags
- Prices only "after a call".
- Accounts registered in the agency's name.
- No staging link until launch day.
- Guaranteed first-page rankings.
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