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Digital Marketing

Email & WhatsApp Marketing

Your best customers already gave you their number. Start using it.. Email and WhatsApp marketing that turns past buyers, leads and subscribers into repeat revenue. We set up the WhatsApp Business API, build automated email and WhatsApp journeys, send campaigns to opted-in customers, and report on what actually earned money, not just what got opened.

Typical: ₹15,000 – ₹50,000 / monthTimeline: Setup in 7–14 days · 3-month minimum engagement

Tell us what you need

We reply within one working day — with questions or a first scope.

No spam, no cold calls. A free scope even if you don't hire us.

What you get

  • Official WhatsApp Business API setup with verified sender name
  • Automated welcome, abandoned cart, follow-up and win-back journeys
  • Email newsletters designed, written and sent for you
  • SPF, DKIM and DMARC setup so your emails land in the inbox, not spam
  • Opt-in only lists, compliant with Meta policy and India’s DPDP Act
  • Revenue reporting by campaign, not just open rates
  • Fixed monthly fee in writing, GST invoice, all accounts in your name

Getting a new customer costs five to seven times more than selling again to one you already have. Yet most Indian businesses have hundreds or thousands of customer numbers and email IDs sitting unused in a register, a CRM or a phone. Cartel Planet's Email & WhatsApp Marketing service turns that list into a steady, predictable revenue channel, using the two places your customers actually check every day: their inbox and WhatsApp.

We handle everything: platform setup, list cleaning, message writing, design, automation, sending and reporting. You approve the content. We do the work and show you the numbers.

What's Included

  • WhatsApp Business API setup: Meta Business verification, display name approval, number onboarding and template approval through an official Business Solution Provider.
  • Email platform setup: account configuration, domain authentication (SPF, DKIM, DMARC), sender warm-up and list import.
  • List audit and segmentation: we remove invalid contacts and group your audience by purchase history, interest, location and activity.
  • Automated journeys: welcome series, abandoned cart, order updates, lead follow-up, review requests, re-order reminders and win-back flows.
  • Monthly campaigns: newsletters, offers, launches and festive campaigns written, designed and scheduled for you.
  • Lead capture: website pop-ups, click-to-WhatsApp ads, QR codes and forms that grow your opted-in list.
  • Reporting: a monthly report covering delivery, opens, clicks, replies, conversions and revenue per campaign.

Who is Email & WhatsApp Marketing for?

  • eCommerce and D2C brands that want to recover abandoned carts and get customers to order again.
  • Clinics, salons and service businesses that need appointment reminders, follow-ups and rebooking nudges.
  • Real estate developers and brokers who share new listings, site-visit invites and price updates with interested buyers.
  • Schools, coaching institutes and edtech sending admission updates, fee reminders and course launches.
  • B2B manufacturers and distributors who want dealers and buyers to see new catalogues and stock updates first.
  • Restaurants, hotels and travel businesses running offers, loyalty programmes and festive bookings.
  • Any business with a customer list that is currently doing nothing with it.

What We Offer

WhatsApp Marketing

Official WhatsApp Business API broadcasts to opted-in customers, with rich templates, images, catalogues, buttons and quick replies. Add a chatbot to answer common questions, qualify leads and route hot enquiries to your sales team instantly, around the clock.

Email Marketing

Mobile-friendly newsletters and campaigns that build trust over time. Email is ideal for longer stories, product education, B2B nurturing and keeping your brand top of mind without feeling pushy.

Marketing Automation

Journeys that run on their own once set up. A new lead gets a welcome message, a cart left behind gets a reminder, a customer who hasn't ordered in 60 days gets a personal offer. Every message is triggered by what the customer did.

Integration with Your Systems

We connect your website, Shopify or WooCommerce store, CRM, Google Sheets or billing software, so customer data flows into your campaigns automatically. No manual exports every week.

What Makes Our Email & WhatsApp Marketing Different

  • We measure revenue, not vanity metrics. Open rates are nice. Orders, bookings and enquiries are what we report on.
  • Opt-in only, always. We never buy lists or blast unknown numbers. That protects your WhatsApp number from being blocked and your domain from being flagged as spam.
  • Written for Indian customers. Messages in English, Hindi or Hinglish, timed around paydays, festivals and local buying habits.
  • Email and WhatsApp working together. Each channel does what it is best at. WhatsApp for urgency and replies, email for detail and depth.
  • Everything stays in your name. Your Meta Business account, WhatsApp number, email platform and contact list belong to you. If you leave, you take it all with you.

Why Choose Cartel Planet

We are a full-service digital team, not a bulk SMS vendor. The same people who build websites, stores and CRMs set up your messaging, so integrations work properly the first time. You get a fixed monthly fee in writing, a GST invoice, a named account manager and a real person on WhatsApp when you need something changed. No long lock-ins beyond the initial three months, and no hidden charges: WhatsApp conversation costs are billed by Meta at actuals and shown clearly in your report.

Features

Official WhatsApp Business API

Verified business profile, approved display name and Meta-approved message templates. No grey-market tools that get your number banned.

Smart Segmentation

Send the right message to the right group based on purchase history, location, interests and engagement.

Automated Customer Journeys

Welcome, abandoned cart, re-order, review request and win-back flows that run 24/7 without manual effort.

Inbox Deliverability Setup

SPF, DKIM and DMARC authentication, domain warm-up and list hygiene to keep your emails out of spam.

Rich, Interactive Messages

Images, videos, PDFs, product catalogues, call-to-action buttons and quick replies inside WhatsApp.

WhatsApp Chatbot & Shared Inbox

Auto-answer FAQs, capture lead details and hand conversations to your team from one shared dashboard.

Conversion-Focused Copy & Design

Every email and message written and designed by our team, in English, Hindi or Hinglish.

A/B Testing

We test subject lines, offers, send times and creatives every month and keep what performs.

CRM & Store Integration

Connect Shopify, WooCommerce, your website forms, CRM or Google Sheets so contacts sync automatically.

Revenue Reporting

Monthly report showing delivery, opens, clicks, replies, conversions and revenue attributed to each campaign.

Why it pays off

  • Earn more from customers you already have, at a fraction of ad costs
  • Recover sales from abandoned carts and unanswered enquiries
  • Reach customers on WhatsApp, where messages typically get read far more than email or SMS
  • Build repeat purchases and loyalty without discounting every time
  • Follow up with every lead automatically, so none fall through the cracks
  • Reduce dependency on rising Google and Meta ad costs
  • Protect your number and domain with compliant, opt-in-only messaging
  • Know exactly which campaign earned which rupee
  • Save hours of manual messaging every week
  • Own your audience instead of renting it from social platforms

How it runs

  1. Discovery & Audit

    A free call to understand your customers, current lists, tools and revenue goals. We audit your existing data and messaging, if any.

  2. Strategy & Written Scope

    A clear plan covering channels, journeys, campaign calendar, monthly fee and what we need from you. Fixed price, in writing.

  3. Setup & Integration

    WhatsApp Business API onboarding, email domain authentication, list import and cleaning, and integration with your website, store or CRM.

  4. Build Journeys & Templates

    We write and design your automated flows and message templates, get WhatsApp templates approved by Meta, and share everything for your approval.

  5. Launch Campaigns

    Automations go live and monthly campaigns are scheduled around your offers, launches and festive calendar.

  6. Measure, Test & Scale

    Monthly reports, A/B tests and a review call. We cut what doesn’t work and scale what earns.

Testimonials

Don't believe us? People talk about it

Founders, marketing heads and operations teams on what it was like to build with us — and what changed after launch.

4.8
50 Google reviews
FAQ

Questions about email & whatsapp marketing

Straight answers on cost, timelines, ownership and support. Can't find yours? Ask us — a real person replies within one working day.

What does Email & WhatsApp Marketing cost?

Our management fee is typically ₹15,000 – ₹50,000 per month, depending on list size, number of campaigns, automations and channels. WhatsApp message charges are billed separately by Meta at actuals, and your email platform cost depends on list size. You get the exact figure in writing before we start.

Why is there a 3-month minimum?

The first month goes into setup, approvals, list cleaning and building automations. Months two and three are when testing starts paying off. Three months is the shortest period in which you can fairly judge results.

Is this bulk WhatsApp messaging?

No. We use the official WhatsApp Business API and only message people who have opted in. Unofficial bulk tools get numbers banned and damage your brand. Our approach keeps your number safe and your messages welcome

Can I use my existing business number?

Yes, in most cases. A number already on the WhatsApp app needs to be migrated to the API, and we guide you through it. Many businesses keep a separate number for the API so their team can continue using the regular app.

Will I get the green tick?

The verified badge is granted by Meta at its discretion, usually to notable or well-known brands, so no agency can guarantee it. We complete business verification and approve your display name, and we can apply for the badge if your business is eligible.

I don’t have a customer list yet. Can you help?

Yes. We set up website pop-ups, lead forms, click-to-WhatsApp ads, QR codes at your store and checkout opt-ins to build a list of people who actually want to hear from you.

Will my emails go to spam?

We set up SPF, DKIM and DMARC authentication, warm up your sending domain, clean your list and follow sending best practices. This significantly improves inbox placement, and we monitor it every month.

Who writes and designs the messages?

We do. Our team writes the copy and designs every email and WhatsApp template. You review and approve before anything is sent.

Which platforms do you use?

We pick the platform that fits your size and budget, such as Brevo, Zoho Campaigns, Mailchimp or Klaviyo for email, and an official Meta Business Solution Provider like Interakt, WATI or AiSensy for WhatsApp. Accounts are created in your name.

Is this compliant with Indian data protection rules?

We follow an opt-in-first approach, include easy unsubscribe and opt-out options in every campaign, and handle your customer data only for the agreed purpose, in line with Meta’s policies and India’s Digital Personal Data Protection Act.

How will I know if it’s working?

You get a monthly report showing delivery, opens, clicks, replies, conversions and revenue per campaign, plus a review call where we explain what we’re changing next and why.

Do I own my contact list and accounts?

Yes, completely. Your Meta Business account, WhatsApp number, email platform, templates and contact list are all in your name. If you stop working with us, everything stays with you.

Let's build it

Your next sale is already in your contact list.

Book a free 30-minute strategy call. We’ll review your current customer data, show you the three automations that would earn you the most, and give you a fixed monthly quote in writing. No spam, no pressure.