Find out why visitors leave — and exactly what to fix first.. Your website gets traffic but not enough enquiries, sign-ups or sales. Our UX Audit & Research service uses analytics, heatmaps, session recordings and real user interviews to find where people drop off and why. You get a ranked list of fixes, ordered by impact and effort, so your team knows what to change first.
We reply within one working day — with questions or a first scope.
A UX audit is a structured health check of your website or app, seen through your customer's eyes. We don't just list what looks wrong. We find what is costing you leads and sales, prove it with data, and tell you how to fix it.
Cartel Planet brings UX research, design, development and performance marketing under one roof. That means your audit isn't a PDF that sits in a folder. It's a working plan that our team, or yours, can turn into higher conversions. You get a fixed price in writing, a GST invoice, regular progress updates and real people on call, chat and WhatsApp. If an audit isn't what you need right now, we'll tell you honestly.
We map every key journey in GA4 and pinpoint the exact steps where visitors drop off.
We watch how real visitors scroll, click, hesitate and rage-click, so the friction is easy to see.
A senior designer scores each key screen against proven usability principles: clarity, consistency, feedback and error prevention.
One-on-one conversations with your customers that uncover motivations, doubts and objections no dashboard can show.
Real users try to complete real tasks on your site or app while we note every point where they get stuck.
Layouts, tap targets, forms and speed tested on the devices and networks your audience actually uses.
Headlines, CTAs, pricing, reviews and trust signals checked for clarity and persuasion.
Contrast, keyboard navigation, alt text and form labels reviewed, so more people can use your product.
Every issue rated by impact, effort and confidence, so the quickest wins come first.
Clickable Figma concepts for your highest-impact screens, ready for testing or development.
We learn your business goals, key metrics, target customers and known problem areas in a free consultation.
You share read-only access to analytics and Search Console. We set up heatmaps and session recordings where needed.
We study funnels, drop-off points, heatmaps and recordings to find where and how users struggle.
Our UX team runs a heuristic, mobile and accessibility review of every critical screen and journey.
We interview and test with real users to understand why the problems happen.
Findings are grouped, scored by impact and effort, and turned into a clear action plan.
We design improved versions of the most important screens in Figma, ready to test or build.
A walkthrough session with your team, plus the full report, recordings summary and design files.
Our team applies the fixes and tracks the change in conversions, so you can see the return.
One page. One goal. More leads from every rupee you spend on ads.
High-converting landing pages for Google Ads, Meta campaigns, product launches and lead magnets. Built mobile-first, loading in under two seconds…
Visitors arrive and leave without calling. These seven problems cause most of it — and most are fixable in a week.
Most slow Indian business websites have the same nine problems. Fix these before you pay for a bigger server.
Founders, marketing heads and operations teams on what it was like to build with us — and what changed after launch.
Our buyers in labs and industry used to call us just to check a spec. Now the full catalogue is online with exact details, and bulk enquiries come in with the right information from the start. Cartel Planet understood how a precision-parts business actually sells.
We wanted to sell our honey, agarbattis and masalas directly and tell the hive-to-jar story behind them. Cartel Planet built a store that does both. Customers now see why our products are worth the price.
We publish job notifications, admit cards and results all day. The portal Cartel Planet built stays fast under that volume, and our readers can filter to exactly what they need.
We list plots, apartments, villas and commercial property across four states. Before, buyers couldn’t narrow anything down. Now they filter in seconds, and the enquiries we get are for properties that actually fit them.
We sell software to schools, hospitals and labs, plus hosting, training and SMS. Our old site made everyone read about everything. Cartel Planet restructured it so each visitor lands on what’s relevant to them.
We used to send PDFs and photos to dentists one chat at a time, and printed catalogues went stale immediately. Now it’s one link that’s always up to date. It saves us hours every week.
Straight answers on cost, timelines, ownership and support. Can't find yours? Ask us — a real person replies within one working day.
A UX audit is a detailed review of your website or app to find usability problems that stop visitors from converting. It combines analytics, behaviour data, expert review and user feedback, then turns the findings into a prioritised list of fixes.
Our UX Audit & Research projects typically cost ₹40,000 – ₹2,00,000. The price depends on the number of pages or screens, the journeys involved, and whether user interviews and prototypes are included. You get a fixed price in writing before we start.
Between 2 and 10 weeks. An expert audit of a small website can be ready in about 2 weeks. A full research program with interviews, testing and prototypes takes longer.
An audit tells you what is broken and why. A redesign rebuilds the experience. Starting with an audit means your redesign budget goes into changes that are proven to matter.
Read-only access to GA4, Search Console and any existing heatmap tools helps a lot. If you don’t have tracking set up, we install it first and collect data before the analysis.
Yes, in our research packages. We recruit from your customer base or matching audiences, run interviews and usability tests, and share anonymised insights with you.
Yes. We audit Android, iOS and web apps, with a focus on onboarding, activation, key tasks and retention.
A prioritised findings report with annotated screenshots, evidence for each issue, an impact-versus-effort roadmap, an accessibility summary and, depending on scope, Figma redesigns or clickable prototypes.
Yes. Our design, development and marketing teams can implement the recommendations and track the results. You’re also free to give the report to your own team.
Yes. We sign an NDA on request, use read-only access wherever possible, and never share your data or customer recordings outside the project team.
Book a free discovery call. We’ll review your key pages and show you the biggest conversion leaks. Then you get a fixed quote for a full UX audit, with no obligation and no pushy sales calls.
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